NICKALUS HALE
Atlanta,GA
Summary
Accomplished Supervisor with a strong background in inventory management and team coordination. Demonstrates a commitment to safety and efficiency across various roles, effectively training staff on best practices and operational procedures. Skilled in optimizing workflows to ensure timely production and high-quality output.
Overview
2026
2026
years of professional experience
Work History
Production Line Worker
Magna Seating
Nashville, Tennessee
01.2025 - 12.2025
- Operated machinery to assemble seating products, contributing to seamless production flow.
- Loaded materials onto production line according to established procedures, supporting consistent workflow.
- Collaborated with team members to ensure on-time completion of production deadlines.
- Followed safety protocols to support a secure work environment.
Associate Account Expert/Tech Support
T Mobile USA
Nashville, TN
07.2016 - 11.2024
- Handled 20-30 customer inquiries daily, resolving issues and ensuring customer satisfaction.
- Troubleshot and diagnosed problems to accurately resolve a wide range of technical issues.
- Analyzed user problems through test scripts and probing questions to identify effective solutions.
- Managed relationships with strategic merchants to drive sales and enhance partnership value.
Lead Ramp Agent
Delta Global Services
Nashville, TN
04.2015 - 06.2016
- Positioned and towed aircraft from remote airport locations to designated operational areas, facilitating timely departures.
- Coordinated with ramp agents to ensure correct placement of baggage on outgoing flights, enhancing operational accuracy.
- Communicated with ground crew, flight crew, and tow person via headset radio to ensure loading and unloading safety and efficiency.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Over Night Vault Supervisor
Advance Financial 247
Nashville, TN
01.2012 - 05.2014
- Executed precise, high-volume money counts using both manual and machine-driven methods.
- Counted cash drawers and made bank deposits.
- Provided staff support with expertise in bank products, services, procedures, and regulatory requirements for complex inquiries.
- Facilitated customer account setups and closures, loan applications, and new service registrations.
Warehouse Supervisor
H.C. Mint Janitorial
Baton Rouge, Louisiana
- Supervised daily warehouse operations and ensured efficient workflow.
- Supervised loading and unloading of materials from incoming trucks.
- Coordinated inventory management and maintained accurate stock levels.
- Maintained and updated inventory records accurately.
- Trained staff on safety protocols and proper equipment use.
- Implemented organization strategies for optimal space utilization in the warehouse.
- Monitored equipment performance and scheduled routine maintenance checks.
- Assisted in developing operational procedures to streamline workflows and reduce waste.
Education
BS - Electrical Engineering
Southern University And A & M College
Baton Rouge, LASkills
- Production workflow
- Inventory management
- Supervision
- Team building
- Accountability
- Dependable team member
- Customer service
- Interpersonal Communication
- Active listening
- Conflict resolution
Timeline
Production Line Worker
Magna Seating
01.2025 - 12.2025
Associate Account Expert/Tech Support
T Mobile USA
07.2016 - 11.2024
Lead Ramp Agent
Delta Global Services
04.2015 - 06.2016
Over Night Vault Supervisor
Advance Financial 247
01.2012 - 05.2014
Warehouse Supervisor
H.C. Mint Janitorial
BS - Electrical Engineering
Southern University And A & M College